Privacy Policy

Renewcrest Credit Care (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you use our website and request our services, and how we use and protect it.

Information We Collect

When you contact us or request a consultation, we collect the details you provide — such as your name, email address, phone number, and anything you share about your credit situation. We also receive basic technical information (browser type, pages visited) that helps us keep the site working well.

How We Use It

We use your information to respond to your enquiries, schedule and deliver consultations, provide the services you request, and — only with your permission — send educational updates. We never sell your personal information.

Credit Information

We review your credit reports only with your explicit authorization and only for the purpose of providing the services you requested. Report data is handled confidentially and is never shared with third parties except the credit bureaus and creditors involved in your own disputes, at your direction.

Your Rights

You may ask us at any time what information we hold about you, request corrections, or ask us to delete it by emailing hello@renewcrestcredit.com. We will respond within 30 days.

Questions about this policy? Contact us — we are happy to explain anything in plain language.